Terms & Conditions

AGE RESTRICTION

Under Australian law, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order with Wilimee Wines you are confirming to us that you are at least 18 years old.

ORDERING ONLINE

Our online store is powered by Squarespace and Stripe. Your credit card details are not stored in our system, but are encrypted and passed through our payment gateway and onto the bank where they are securely decrypted.

Using our secure online store is the quickest and easiest way to buy Wilimee wine. We can process your purchase immediately and have it shipped to you as soon as is possible.

All pricing is in Australian Dollars and is inclusive of GST. We accept payment by MasterCard, VISA and American Express. A tax invoice/receipt will be issued by email when your order has been processed.

ORDERING BY PHONE

You may also order wine by calling Sally on 0406 320 104.

SECURE SHOPPING

All transactions are secure and encrypted, and we never store your credit card information. Payments are processed through Stripe. Payment information is also governed by Stripe's privacy policy.

COPYRIGHT

All content, logos, graphics and images on this website remain the property of Wilimee (ABN 46 764 977 569) and are protected under international copyright law.

DELIVERY

All delivery is via Australia Post. All wine orders can be delivered to any nominated address, including Post Office boxes.

If the person accepting the delivery is out and there are no delivery instructions, Australia Post will leave a card in the post box directing you to collect your order at the local Post Office.

Delivery to capital cities is within 5-7 working days. Other areas (including Tasmania and Northern Territory) may take up to 10 working days.

Wilimee does not offer international delivery.

AVAILABILITY

Please understand wine is available only while stocks last and may be subject to change. In the event that we have sold out prior to your transaction, we will contact you to arrange an alternative order or a refund.

PACKAGING

All wine is packaged using durable cardboard boxes. A standard box holds 12 bottles.

RETURNS

If your wine has been broken or damaged in transit, please contact us and request return instructions. Ensure that all original packaging is retained in case of the need to return.